Ordering
After you click “Submit Order” an e-mail confirmation will be sent.

Tracking Number
Once the package will be sent, you will receive a tracking number & details of the carrier by email.


Payment

We accept: Visa, MasterCard, American Express, Discover, PayPal

Taxes
All prices at gemsita.com are displayed including Spanish (IVA) sales tax.

Currency
All prices at gemsita.com are displayed in Euro´s and transaction will be charged in Euro and then converted to your local currency.

Change / Cancel My Order
Please call us at +34 628 266 376 immediately after placing your order to make any changes. There may be some instances where we are unable to modify your order, we apologize for any inconvenience and will do our best to assist you.

Backorder
We sometimes have merchandise for sale that has not yet been received at our warehouse, or that has sold out and is being restocked. You can still order these items to reserve your favorite color or size, and then we’ll ship it to you when supplies are replenished. We will inform you of the expected shipping date when an order has been placed for an item.

Should you have any questions regarding this, please dont hesitate to get in touch using our contact page or at [email protected] and we will be in touch a.s.a.p.